Although ticketindonesia.info sells tickets for Merpati Nusantara flights, we think that we are obliged to inform you as a traveler about the problems that this airline has. These problems often concern serious and acute problems for travelers like rescheduling or canceling flights.

Merpati Nusantara (MZ) is known for their problems with rescheduling flights to other times of the day. This does not only concern late departure of flights, but also flights are moved forward several hours, which can cause serious transit-problems later on.

Flights can also be canceled without a reason. Of course you will get your money back (through us or directly at the airport), but this does not solve your problem; flying to your next destination. Normally Merpati Nusantara does not offer a migration to another flight and you are left alone to find your own way.

On top of this, there is an extra complication and that is that this kind of changes or cancelations often only come with a very short notice (less than 24 hours) to the passengers and/or the office that made the reservations for you. It also happens that no prior notice is given at all and you will finally find out that your flight has been canceled when you have just arrived at the airport.

When cancelations and schedule changes are informed about earlier on, we are often still able to find a suitable sollution to the problem, but when changes are only informed of shortly before departure or there is even no information at all, it is almost impossible for us to find an alternative.

Because of the above, we would like to strongly advise travelers, to choose another airline than Merpati Nusantara if there is a possibility to do so. It will most likely create a more smooth stay in Indonesia if you are able to avoid flying with this airline.